Prevention

Learn to Listen

The golden rule of pediatric assessment is:

ALWAYS, ALWAYS LISTEN TO THE PARENTS.

If they are concerned about something, you should be too.

“Listening is a powerful medicine, better than any state of the art equipment – and it’s absolutely free!”
– Hayleys mum

Identify with the Patient or Family

Don’t dismiss or belittle: Respect their fears and concerns and offer encouragement to share them. They know the patient better than anyone.